Customer Service Information

  

Our Customer Service Philosophy

Our Brand
Providing World Class service requires buying into and safeguarding our Brand, which influences the way we think, feel, and act. In a daily effort to fulfill the vision statement, we hold at the core of what we do the three key principles of communication. These principles should guide EVERY conversation we have. London Suits CO. also incorporates being thorough and following through on commitments. Our brand of taking ownership of the interaction and striving to create a service experience to rave about is the gold standard we always want to maintain. Understanding the concepts of "strive" and "ownership" are the foundation of providing World Class service.

Strive
Actively providing extraordinary effort that goes beyond your comfort zone and/or personal interests.

 

Ownership
Accepting a task or situation as belonging to you, then dedicating your full attention and strongest effort to the task's successful completion.

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